Privacy Policy
How ERHEAP collects, uses and protects information shared with us.
What we collect
We only collect the information you choose to share through our forms — such as your name, contact details and the nature of your enquiry. Sensitive information (health, legal or protection details) is collected only where necessary to respond to your request, and never more than you choose to disclose.
How we use it
Information you share is used solely to respond to your enquiry or support request, and to improve our services. We do not sell or trade personal information.
Confidentiality
Support requests are handled by trained staff under our safeguarding and confidentiality protocols. Submitted information is never published publicly.
Accessibility
This site targets WCAG 2.2 AA. If you encounter a barrier using this site, please contact us so we can address it.
Contact
Questions about this policy can be sent to equalrighthealthinitiativ19@gmail.com.